Most Salesforce orgs are a maze of broken automations, bad data, and reporting that never quite matches reality. Thompson Technology fixes all of that through steady, transparent, no-nonsense improvement.
Too many teams build in isolation, decision-making gets rushed, and nobody takes responsibility for long-term upkeep. The result: slow processes, bad data, and frustrated users.
Thompson Technology repairs Salesforce through small, strategic, continuous improvements — not giant rebuilds that just recreate the same problems.
Clear processes everyone understands. Reporting that actually matches what's happening. A system your team can trust.
Platform & Admin Support: User access, profiles, permission management. Regular system health checks. Ongoing admin support across Sales Cloud, Service Cloud, and Field Service. | Automation & Architecture: Object design and process redesign. Flow building, optimization, and cleanup. Case, lead, opportunity, and account process enhancements. | Data, Reporting & Insights: Data quality management, deduplication, and governance. Reporting and dashboards that actually reflect reality. | Integrations & Enhancements: Integration support for Power BI, Shopify, Xero, and more. Iterative enhancements based on how your team actually uses Salesforce. | Account Engagement Integration: Lead routing, sync rules, and marketing-to-sales handoff — because your CRM is only as good as the automation feeding it.
We don't do development heavy projects. For heavy dev work, we'll connect you with a trusted partner.
The best enhancements come from real usage and real feedback. Rapid adjustments lead to better outcomes over time. Big projects guess at solutions — iteration discovers what actually works.
Projects tend to reward complexity. Iteration rewards clarity, speed, and results. Work happens in tight, focused cycles. Visible progress is delivered week after week.
One-time block of 25 hours for focused Salesforce projects, audits, or cleanup.
Account Engagement focused retainer. Best for teams that need dedicated marketing automation support.
Full Salesforce and Account Engagement management. The best value for complete platform ownership.
Yes. Unlimited normal business work. No meter running. No hidden limits.
Probably not. Iterative improvement solves 95% of problems without burning everything down.
Yes. All of them. Plus Account Engagement (Pardot). Most Salesforce problems we fix have a marketing automation component, so we work across both platforms by default.
Often, yes. And with deeper expertise.
One conversation. No pitch deck. Just clarity.
