Salesforce
Salesforce Should Make Work Easier. Not Heavier.
Most Account Engagement instances are a maze of abandoned automations, outdated scoring, inconsistent segmentation, and reporting that never quite tells the truth. Thompson Technology fixes all of that through steady, transparent, no-nonsense improvement
It’s not the tool. It’s the setup.
CRMs become dysfunctional when too many teams build things in isolation, decision-making gets rushed, and nobody takes responsibility for long-term upkeep. The result: slow processes, bad data, frustrated users, and reporting that never quite matches reality. Thompson Technology repairs Salesforce through small, strategic, continuous improvements not giant rebuilds that just recreate the same problems.
Clean data, clean automations
Clear processes everyone understands
Reports that actually reflect what’s happening
Unlimited support. Continuous improvement. Zero red tape.
No hourly tracking. No change requests. No “that’s phase two.” Just ongoing, high-quality Salesforce work that keeps your system running smoothly.
Platform & Admin Support
User access, profiles & permission management
Regular system health checks and proactive improvements
Ongoing admin support across Sales Cloud, Service Cloud, and Field Service
Automation & Architecture
Object design and process redesign
Flow building, optimization, and cleanup
Case, lead, opportunity, and account process enhancements
Data, Reporting & Insights
Data quality management, deduplication, and governance
Reporting and dashboard creation that actually reflects reality
Integrations & Enhancements
Integration support (Power BI, Shopify, Xero, and more)
Iterative enhancements based on how your team actually uses Salesforce
Iteration wins.Projects don’t.
Salesforce improves fastest in small, consistent steps.
The best enhancements come from real usage and real feedback
Rapid adjustments lead to better outcomes over time
Big projects guess at solutions
Iteration discovers what actually works
We don’t sell large, drawn-out Salesforce projects.
Projects tend to reward complexity
Iteration rewards clarity, speed, and results
Work happens in tight, focused cycles
Visible progress is delivered week after week
If your Salesforce org, feels like this, we should talk.
Data & Structure
Too many fields, too little consistency
Opportunity stages nobody uses
Dashboard numbers that never match MCAE
Automation & Processes
Workflows, triggers, and flows fighting each other
Lead assignment that “kind of works”
Approvals that take forever
Reporting & Integrations
Reports that change depending on who clicks them
Users still exporting everything to Excel
Integrations that worked great… two years ago
A CRM your team actually likes using.
Faster, cleaner processes
Less technical debt every month, not more
Reports that provide clarity, not confusion
Automations that save time instead of causing headaches
A system that matches your real workflow
Reliable data your team can trust
Salesforce becomes a strategic asset not another thing everyone complains about.
Simple, Honest, Up-Front
While other firms hide their pricing, Thompson Technology puts it right on the page—clear, straightforward, and easy to understand. Three ways to work together. No surprises.
Block of 25 Hours
A straightforward block of time for teams that want real progress without the ceremony of a “project.”
$4,250
Use it for:
Salesforce
Account Engagement
Fixing whatever’s slowing things down
Benefits:
Predictable
Flexible
No drama
Fully Supported Account Engagement
Unlimited MCAE support. Yes, unlimited.
$5,500/mo
Use it for:
Automation
Segmentation
Scoring & routing
Deliverability tuning
Attribution help
Benefits:
No tracking hours
No change orders
Just the work that needs to get done
Fully Supported Salesforce + Account Engagement
Unlimited help across both platforms.
$9,500/mo
Covers:
CRM
Automation
Operations
Data quality
Integrations
Outcome:
One partner for everything your revenue team relies on
Essentially a full Salesforce ops department without hiring one
Frequently Asked Questions
Is this really unlimited Salesforce support?
Yes. Unlimited normal business work. No meter running. No hidden limits.
Do we need a full rebuild first?
Probably not. Iterative improvement solves 95% of problems without burning everything down.
Do you work with Sales Cloud? Service Cloud? Field Service?
Yes. All of them.
Will this replace an internal CRM admin?
Often, yes. And with deeper expertise.
- [email protected]
- 600 W Santa Ana Blvd Ste 114A PMB 5016 Santa Ana CA 92701
